Tuesday, February 13, 2007

All in a days work




As I write this, I am just home after my first night shift. As any morning at shift change, the night staff will have a little chit chat with the oncoming day staff. This morning was no different. We are chatting about the night and the previous day shift, when one of the oncoming staff tell me that a staff member she worked with on Monday was complaining about me. The RN who was complaining didn't like the fact that I agreed with a doctor's order for providing "one on one" nursing care for a patient. That really burnt my twizzlers. And needless to say upset me.

Let me give you a brief overview of those past two day shifts I have just finished. I started back on Saturday. It was a crazy day, busy, missed my dinner break, but that's ok I got out on time. I had a very sick, confused and agitated patient, who was on isolation and requiring a lot of my time. One of the procedures we did on this patient that day was insert a special IV line which provided for closer monitoring of her fluid balance and hemodynamic status. Because this patient was confused and restless it took two doctors 4 attempts before being successful getting the line.

I returned on Sunday morning, my day started off not to bad. I had two patients one cardiac and the same unstable septic patient I had on Saturday. Unfortunately, during night shift that patient somehow managed to pull out that special line. The internist is unaware of this and I have the pleasure of letting him know. The Internist calls and I give him the update. He is not happy. He comes in does his rounds and then sees my patient. At which time he informs me we have to put in another line. Again, two doctors later and a couple of attempts it goes in. Guard that line with you life I am told by the doctor and he proceeds to write an order for "one on one" nursing for this patient. I agreed with him. My rationale for this is, how can I or any nurse for that matter be able to watch this patient that closely when we have another patient and have to help out with relieving for breaks and process orders and so on. Anyhow, he ,makes the order and the nursing supervisor is made aware. She comes up and talks to the doctor, she then agrees and attempts to find us staff. Good luck. But she does find us a medical/surgical RN, I am just happy she found somebody as our day now is going from bad to worse. My other patient starts to have chest pain, and we get a patient going into respiratory distress and has to be intubated. Even with the extra pair of hands, we miss our breaks and work overtime. Long day.


Anyhow, day staff comes on this morning and we are chatting, when I am told that one of the RN's I was working with on Sunday was complaining about me and my decision to agree with the doctor to have the isolation patient on one to one nursing. You've got to be joking I say to myself. Doesn't my colleague realize the doctor was doing us a favour by making that patient a one to one? He recognized that we needed more help. And by him doing that it gave us more help. Albeit, didn't get us the qualified staff we need, but it did get us help. Help that we might not have gotten. Then I find out that this nurse is also complaining that she felt she was doing all the work. I can assure you she wasn't. She had a student nurse who was helping her, two of her patients were stable and both being sent out. When the respiratory distress came in, we all helped. I helped set up certain lines, get IV solutions, helped reposition the patient whatever I could do....there were also others around, she was not alone.
It really bothered me that this nurse choose to criticize my judgement without even speaking to me about it. Rather, she spoke to other staff telling them that she was pissed at me for agreeing with the doctor. I just don't get it. I missed my breaks that day as well and worked overtime. I didn't ask her to do anything I wouldn't do myself. This is not the first time I have had difficulties with this staff member. I know she targeted me that day because I was in charge, but holy cow batman. If you have issue with something let's talk about it. Don't spread untruths.

So I guess I am going to have to talk with her this evening. I don't want this to spread or continue or I would be just as guilty by not saying something to her and clearing the air. Maybe, I need to hear her side of things directly, before I get to upset over this.

19 comments:

Martie said...

Clearing the air and getting to the truth is always best. But she should have come directly to you in the first place and not talked behind your back. What she is pulling is such childish, high school stuff.....just know that your decision was the right one because you had the patients best interest at heart! {{{Hug}}} my dear, dear friend!

Crunchy Carpets said...

Do you find that for some of the nursing staff the attitude toward doctors is a 'us vs them' sort of thing?

Sad when the whole concept should be a team effort in making the system work for a team with the goal to helping the patients!?

Crashdummie said...

Trust me when I say everyone have there share of (/T%#&/%” person like the nurse you described. It’s sad, but some ppl think that by bad talking others, they will look better in others eyes. You should definitely talk with her and make clear that this kinda behaviour and attitude is not acceptable.

Motherkitty said...

This RN has forgotten about her oath to not cause harm. She has forgotten about this poor, septic patient who's not in their right mind and needs one-on-one care. How would she feel if it was her lying in that bed pulling her line out because she didn't know better? Wouldn't she want someone as caring as you to take care of her?

I have found that there are always spoilers around to make themselves feel better and there are always lazy dunces around who want everybody else to do the dirty work. She should transfer out of ICU and go back out onto to the med/surg floor instead where she will be "appreciated" for doing ALL the work.

Don't take her seriously. You know and others know you made the right decision to follow the physician's orders!!!

Mike said...

I think talking to this staff person is a good idea. It's rather odd that even though a doctor wanted this that she didn't agree. You got some help too so what's the big deal. Oh well, you can't please everyone can you. You made me laugh too with your " burnt twizzlers" lol.

Smalltown RN said...

Well Mike.....Twizzlers are my favorite....and if they get burnt....oh my look out!!!! Thanks for your comment.

Berni said...

You have had a rough few days. Looks like your next shift might not be too pleasant either. I hate confrontation but sometimes you have to do it. Always best to deal with the problem asap. Hope all turns out OK

Marcia (MeeAugraphie) said...

I avoided confrontation all my life (except with immediate family). I am realizing more and more that clearing the air sometimes actually does clear the air. . . Good luck.

Chelle / Chel said...

Wow. Good luck with that!

Chelle

whimsical brainpan said...

I'm sorry you had to deal with that RN. I have a real problem with people who will talk smack behind your back but do not have the guts to tell you that they have a problem. I hope everything works out ok.

Happy Valentine's Day!

Andree said...

You've confirmed all I have known about nurses: you are truly giving people. I could never do the work myself and I am so thankful that there are people like you.

I just never realized that you would have the same colleague interactions that teachers do! When you speak to her remember EQ!! Now that I have a name for what I do professionally (which naturally spills into my private life), I find I can practice it more easily!

See you later!

Dayngr said...

Sounds typical. I think it is a great idea that you are going to get her side for a few reasons. One to let her know that you know she was trash talking and two to show her the way she should have handled her issue to start with. Best of luck with this. She sounds like one of those people who feels like they can't get ahead on their own merits but rather by putting others down.

Dayngr said...

PS - your post made me grab the bag of Twizzlers I have stashed in my pantry.

Abigail S said...

"That really burnt my twizzlers." I love it! That made me laugh despite how tired I am.

You did the right thing. The dr. knows best, and it's right to follow his orders. Also, that poor patient needed the help! If I had a family member or friend in the hospital in a similar fashion, I'd def. want the dr's and rn's to do whatever is necessary!

Good call.

Abigail S said...

Oh yeah... I forgot to say I hope all went well w/ your chat w/ her! I hope that will give you guys a fresh start.

Smalltown RN said...

Just an update....I never had a chance to speak to my co worker as she arrived at work only to go home ill, so we never had a chance to chat. Dang! Now I will be going onto days off. Maybe, that is a good thing. Gives my twizzlers time to cool off.

Happy Valentine's Day all!!!

TomCat said...

{wondering exactly what a twizzler is}

RN, it sounds like she's not content with her own misery unless she pulls others into it. You clearly did the right thing.

{Now, about those twizzlers.....}

Barb said...

No wonder you need a day of sleeping & rest! *hugs*

Amazing Gracie said...

I'm not a confronter either but it's all in how one confronts. I'm sure that she's probably a tad jealous of your authority, and unsure of herself, but geez louise, patients come before all that!
Thanks for all you do~~~